RSSFWD is Shutting Down

Well folks, after quite a long run we have decided to shut down RSSFWD. If you are a current user you probably have questions as to why, so we will try to boil it down in short and simple terms. Below, are the reasons why we are shutting down:

1. We don’t have the proper resources to build and scale this service.

2. RSSFWD was never a priority or focus for us, it was just a service that we found useful and very helpful for those of us who wanted more timely updates on the feeds we care about without having to constantly check our RSS readers all of the time.

3. The service has grown in user base and subscription numbers and requires continuous tweaking and updating to handle the load of subscription notifications. These tweaks and updates don’t happen often enough to keep the system stable and working on a timely basis.

3. The service costs a nice chunk of money to keep up and running every year, and as you well know, its free :-)

4. We have a LONG list of features that we would like to build out, but just don’t see it happening in the near term.

5. We don’t  have enough bandwidth to respond to all of the support emails, and we REALLY hate to keep leaving people hanging.

Honestly, we would love to keep it up and running but don’t see how we can at this time. That said, we are open to ideas, partnerships, acquisition, etc of the service. Any and all ideas will be considered. Please email us at contactus@rssfwd.com with the subject line “RSSFWD INQUIRY” if you have any interest in partnering, acquiring, or helping out this effort. We believe “RSS to email” is a wonderful service, and we would like to keep it going, and free. Ideas anyone? Get in touch.

SUPPORT: for those of you patient folks who have been emailing us for support, we just don’t have the bandwidth to get back to all of you, so we apologize for the lack of communication, we have discontinued responding to any support.

Thanks for your continued patience and thanks for using the service. We will be shutting down in February and will post the final notice once we have the firm date. If any other plans are made we will be sure to announce them right here on this blog. Thanks again!

Team RSSFWD

January 29, 2009 at 2:40 am Leave a comment

RSSFWD 2.0 is Ready to Roll! Instructions Below


The time has finally come! RSSFWD is back in action in its next iteration. We have completed development and beta testing and are ready for all of our users to start using the system. Thanks to everyone who has been reading the blog and following us on Twitter and testing out the new system. Your feedback has been invaluable!

We also would like to thank everyone for being PATIENT with us! We know this wasn’t the preferred migration path most of you would expect, and if there are still any old Blogarithm users out there, we hope you give this new version a try!

Many of you have asked us if we can keep the old site running. In reality, the old site has become unmanageable, and we are unable to resurrect it. This is why we have decided to re-write the system entirely from the ground up.

On this note, we intend to turn off the old site and service Sunday September 28th.  If you’d like to continue to use RSSFWD (or give us another shot), please establish your account at http://beta.rssfwd.com. On September 28th, http://www.rssfwd.com will be completely converted to the new site.

We have established a simple account export process. Follow these steps to import your subscriptions:

  1. Create an account with the same email address at http://beta.rssfwd.com for the account you’d like to port over.
  2. Log into your account (at http://beta.rssfwd.com) and go to the “My Subscriptions” tab.
  3. Beneath your current set of subscriptions (of which you likely have none unless you’ve already been playing with the new site), there is a link to “Import from old RSSFWD”. Click this link, then select your delivery interval, and submit to schedule your import.

Due to the sheer size of the old database (and several inefficiencies that we hope to have alleviated with the new version), we are taking the approach that active users perform this very simple process. There is quite a bit of stale data in the old database, and for our subscribers’ sakes, we would like to purge this useless data.

Until September 28th, those who have migrated their accounts will likely receive duplicate emails. Once we turn off the old system you will no longer receive the emails from the older service. Please be patient with us over the next few days as we complete this migration and get back to offering a stable, reliable RSS to email solution!

Please email us if you have any questions or issues with this migration. We have tried to make it as simple as possible. We look forward to your feedback! Enjoy!

Best,

The RSSFWD Team

September 26, 2008 at 6:45 pm Leave a comment

The Next Version of RSSFWD: UPDATE

It has been a while, and while we are way behind on the development and testing we have put out a beta version of our next release. For those of you who follow us on Twitter, you already know this and have been using the system. Here is where we are at:

1. We’re still in beta.  We encourage all users new and existing to access our beta site at http://beta.rssfwd.com .  With your help, we’ll be out of beta in two weeks, and we’ll move back over to http://www.rssfwd.com.

2. In this next version we have introduced accounts.  Yes, this means there’s a password, but it’s optional (considering this isn’t the most sensitive information). Your old account has _not_ been transferred over.  Part of the reason for this is that we’d like to only port those accounts over that are active.  You can port your account by following these 3 simple steps:

- Go to the original site (www.rssfwd.com <http://www.rssfwd.com/&gt; ) and export your feeds as OPML  (save the file to disk)

- Go to beta.rssfwd.com <http://beta.rssfwd.com/>  and create your account.

-  At beta, go to the “My Subscriptions” tab (when logged in) and choose to import from OPML (uploading the file downloaded in step 1).

Emails now bundle several feed entries together.  This reduces overhead within the system and improves performance.

Please forward us any bugs or issues you encounter and we will address them. With your help we will be back to normal with a new and improved version. Thanks again for bearing with us.

September 18, 2008 at 7:25 pm Leave a comment

RSSFWD Update

Hello RSSFWD users, time for an update. We are just wrapping up the redevelopment of RSSFWD 2.0 and should be ready to test by the end of this week. Many of you have asked to be beta testers and we appreciate it! The testing period should be rather short and sweet.

The current system is still chugging along, and we are aware of the fact that you may be getting confirmation emails for blog you have already subscribed to. This is due to a system reset, this will not happen for all of your blogs, but please ignore these emails.

Also, for more frequent and updated alerts and system notifications we are very active on Twitter, so please stay tuned for updates there on a MUCH more frequent basis than the blog. Follow us here, or check status here.

Thanks!

August 20, 2008 at 1:30 pm Leave a comment

Our Apologies, We Messed Things Up

To all of our users, both our loyal RSSFWD users, and the new Blogarithm users that recently came on board using our service, we want to first apologize in advance for the lack of service and system performance. Simply put, our migration of Blogarithm could not have gone any worse, and many of you are experiencing extremely poor if any updates and preference management, from our platform.

Due to the overwhelming volume of support emails we apologize if you did not receive a timely response from us. In an effort to try to answer some questions and explain whats happening, here are some facts that hopefully answer the heart of the support emails:

Why is the system not working?

In short, our integration of the Blogarithm user base was very poorly executed. We lacked proper planning, and did not foresee some of the complications that we are currently experiencing. We never assigned dedicated resources to RSSFWD since the system has been stable for the past 4 years. As a result, we were unable to react as quickly as we should have. We apologize for the lack of communication as well over the last few weeks, we know we could have done better here.

Will the service work properly again and if so when?

We are actively working to bring on a dedicated resource to manage RSSFWD. We hope to have this finalized by the end of this week, and quickly get the system back up to par. We will be communicating much more frequently on this blog as we make progress in this realm and will keep you all updated. You can now follow us for updates on twitter as well at http://www.twitter.com/rssfwd.

Where the heck are my feeds?

Some of you have experienced error pages and messages saying that you do not have your subscriptions. Rest assured, they are still in the database and will be available as soon as possible. We know this has been a concern for many of you, and again, we apologize for this inconvenience and are actively working to fix this issue.

We cant express enough apologies for the inconvenience in powering your subscriptions. We understand that we have lost and may continue to lose many users as a result of this service disruption, and can only hope that we can be worthy of a second look when the system is fixed and improved with new features.

To the incoming Blogarithm users, what can we say? We messed up. We know things changed for you and fast, and the transition was less than graceful. We apologize for this inconvenience and hope that we get the chance to show you that we really are a lot better than this.

For those of you who are bearing this out with us, we will be back soon, we promise! We appreciate your dedication and support as we work to get RSSFWD back!

- RSSFWD Team

July 8, 2008 at 3:40 am Leave a comment

Blogarithm Updates

Most of the subscriptions should’ve been properly migrated and flowing to your inbox, as daily digests by now. Otherwise, you might want to check that you have whitelisted “rssfwd@rssfwd.com” to be able to deliver emails to your inbox.

Additionally, we’ve since gotten feedback that the text-only layout doesn’t quite suit your needs. So what I’m doing now is moving you guys to the more functional HTML email digest layout. Hopefully that will work better. Please give it a day or so to kick in.

Thanks for your patience so far!

May 28, 2008 at 7:54 pm 1 comment

Blogarithm Disruption

Apologies to the blogarithm users whom are experiencing a service disruption at this moment. I’m working on it. Hopefully you’ll get your daily digest by the end of today!

PS: There is no account login system in RssFwd, but links to your management pages will be found in the footer of your emails.

May 23, 2008 at 7:30 pm 3 comments

Older Posts


Categories

  • Blogroll

  • Feeds


    Follow

    Get every new post delivered to your Inbox.